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Privacy Policy

About the Company

Dream Mission Holiday Sdn. Bhd. ( (Company No. 1138181-H) (KPK/LN 11283), located at S133, Level 2, Sungei Wang Plaza, Jalan Bukit Bintang, 55100 Kuala Lumpur (W.P), is committed to the protection of your Personal Data and takes the matter of protecting your privacy as a high priority matter.

We are a travel agent in Malaysia with an active member of the Malaysian Inbound Travel Association (MITA). Our license with the Ministry of Tourism (MOTAC) allows us to operate Inbound (domestic) tour.

Our website address is: https://www.kl-missiontours.com.my

This Privacy Statement explains the general terms on how we protect the privacy of your Personal Data under the Personal Data Protection Act 2010 (“PDPA”).

 Personal Data Do We Collect

The types of Personal Data that we collect directly from you or from third parties may include (but not limited to):

  • Full Name

  • Date of Birth

  • Home / Billing Address

  • Telephone / Fax number

  • Email Address

  • Passport Information

  • Identity Card Information

  • Nationality

  • Credit Card Number and Expiry

Anchor 1

Travel Companion Information

When you make a reservation for someone else, we will request personal information and travel preferences about that individual. You should obtain the consent of other individuals prior to providing us with their personal information and travel preferences, as any access to view or change their information will be available only through you.
 

Collection of Your Personal Data

This Privacy Policy covers any Personal Data provided to us:

  • When making an enquiry with us

  • When making a reservation with us

  • Via any online sites owned and managed by Dream Mission Holiday Sdn. Bhd. 

  • Under any contractual agreement or arrangement

  • Via a third party, i.e. travel agents, travel aggregators, online portals…etc.

 

Some of the other ways we may collect Personal Data also include (but is not limited to):

  • Via telephone, fax, online chat, email

  • When you visit our website

  • When you contact us in person

  • When we contact you in person

  • When we collect information about you from third parties

Anchor 2

Usage of Customer Information

We use information about you for the following general purposes:

  • To provide you with the products and services you request

  • To make and complete your travel reservations

  • To provide you with travel confirmation and updates

  • To manage your traveller profile

  • Processing bills and providing travel notifications

  • To communicate with you in general

  • To respond to your questions and comments

  • To allow us to contact you for customer service

  • To measure interest and improve our products, services and website

  • To notify you by email or post about special offers and travel-related products and services that may be of interest to you

  • To customize your experience on our website

  • To reward you as part of any reward and recognition program you choose to join

  • To solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems

  • To prevent potentially prohibited or illegal activities

  • To enforce our terms and conditions

  • We use credit card information (such as cardholder name, credit card number, and expiration date) for the purpose of payment for your travel bookings.

Sharing of Your Information

Anchor 3

We may share your information with the following entities for the purpose of completing your travel bookings.

  • Airlines 

  • Hotels 

  • Car Rental 

  • Cruise Operators 

  • Ground Operators

  • Wholesalers 

  • Destination Management Companies 

 

These suppliers also may contact you as necessary to obtain provide travel updates, collect additional information about you, facilitate your travel reservation, or respond to a review you may submit. We may also authorize third-party vendors to collect information on our behalf. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.

Where required by law in the good faith belief that disclosure is necessary to comply with applicable laws or legal processes. When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Dream Mission Holiday Sdn Bhd, the website, or users of the website; and in connection with our Terms of Use and other agreements.

Anchor 4

Cookies and Other Web Technologies

We automatically collect some information about you and your computer when you visit our website. For example, we will collect your IP address, Web browser software (such as Firefox, Internet Explorer or Safari), and referring website. We also may collect information about your online activity, such as trips viewed and purchases made. One of our goals in collecting this automatic information is to help customize your user experience.

External Links

If any part of our website links you to other websites, those websites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by placing a notice on our website.

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Method to Reach Us

If you have questions about this Privacy Policy, please contact us at +6012-761 9030.

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